Mileon Insights

A practice manager talks through next week's shifts with a laughing receptionist holding a coffee, in a sunlit general practice back office.

Practice guide · 6 min read

Health Professionals Award from 1 October 2026: what GP practices need to change.

Which award covers medical receptionists and GP practice staff, the 1 October 2026 health professional changes, the new rates, and a payroll checklist.

The Mileon Team

All Insights

Practical perspectives on property, medical clinics and the work that connects people.

4 articles

A practice nurse takes an older patient's blood pressure in a small nurse's room, both of them laughing.

GP Management Plans and Team Care Arrangements: 15 questions from practice teams, answered.

Practice guide 9 min read

A GP holds up a care plan and talks it through with an older patient across her desk in a sunlit consulting room.

The GP chronic condition management plan: items 965 and 967 explained for practice teams.

Practice guide 11 min read

A practice receptionist on the phone takes notes at her desk, with an empty waiting area behind her.

Assignment of benefit: 22 questions from practice teams, answered.

Practice guide 11 min read

An older patient leans on the reception counter and shares a joke with a smiling receptionist at a general practice front desk.

Assignment of benefit changes 2026 to 2027: what practices need to know.

Practice guide 7 min read

1–4 of 4 articles

More time, agency and opportunity to shape what comes next.

A future where organisations can put each new wave of technology to useful work.

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